Technical support engineer (night)
We are currently seeking a qualified and experienced Technical support (night) engineer to join our team.
Preferred skills:
- Working experience in gambling support/tech support teams;
- Working experience with RMG projects.
Must have skills:
- Strong user of Jira Software/Jira service management/Any desk/ Google workspace, etc.
- English level: Upper-Intermediate;
- Strong verbal and corporate communication skills;
- Understanding of the software lifecycle;
- Ability to learn quickly and work as a part of a team;
- A challenging and inquiring mind;
- Attention to detail and tenacity;
- Quick logical thinking;
- Sociability, communicability;
Responsibilities:
- Monitoring of high-priority services,
- Testing: performance and the new functionality used;
- Diagnostics and solution of user problems when working with the software used;
- Prioritizing user requests;
- Providing individual solutions for customers based on their business needs.
- Working hours from 21:00 to 9:00 (2/2)
