Customer support representative in the Insurance company(The US, remote)
Work Remotely!
How to Apply: If you're ready to be a part of a team that's changing lives, please fill in the following form: https://forms.gle/Bp67kEeLAaC4zELEA - we will get back to you shortly!
Exciting Opportunity: Customer Service Representative!
Join our dynamic team at American based company Royal Service Pro, inc (New York) as a Customer Service Representative with proficiency of English and be a key player in delivering exceptional customer service!
Shift: 9 am- 6pm (EST, New York)
Company's website: https://royalservicepro.com/
Why Join Us?
- Make a Difference: Be part of a company committed to providing an exceptional service for the clients
- Positive Company Culture: Join a supportive international team that values collaboration, personal growth, and a healthy work-life balance.
- Professional development in American company: Access ongoing training and opportunities for career advancement within a rapidly growing organization.
- Language proficiency improvement:In our multicultural environment, as well as in communication with American customers you will enhance your linguistic skills. This will significantly increase your value in the job market.
- Stable income and salary growth based at the performance
- Flexible bonuse systems and opportunities income growth
Key Responsibilities:
- Customers Support: Coordinate with tracking companies and other businesses providers to ensure seamless clients care and support.
- Communication: Facilitate clear and compassionate communication between clients, insurance companies, and the Royal Sevice Pro, inc.
- Documentation: Maintain accurate and detailed records, ensuring compliance with regulatory standards, work with CRM system, upload the documentation into QQ platform.
- Problem Solving: Address customers inquiries, resolve issues, and provide guidance to ensure a positive customers experience.
- Collaboration: Work closely with cross-functional teams to enhance overall customer care strategies.
Qualifications:
- Excellent communication skills and a compassionate approach to the customers interactions.
- Fluency in English (C1 and upper)
- Strong organizational and multitasking abilities.
- Confidency in relevant software and technology.
- Commitment to maintaining clients confidentiality and privacy.
Don't miss this chance to contribute to a brighter, healthier future for patients worldwide!
Join us in making a positive impact – apply today! #customer#service#insurance#american#
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