Customer Support Specialist
Join a well-established and steadily growing digital marketplace!
Operating since 2012, we have built a trusted platform that connects users around the world. As our company continues to expand, we’re looking for a skilled Customer Support Specialist to strengthen our team and ensure a high standard of service for our global clients.
Who We Are
Our company is an established and innovative digital marketplace, dedicated to connecting people with the best solutions in our industry. With a friendly and professional team, we pride ourselves on delivering outstanding customer experiences and fostering a collaborative work environment.
Who We’re Looking For
We’re seeking a motivated individual with the following qualifications:
- Advanced English Proficiency: Most of your communication will be in English, so excellent written skills are a must.
- Experience in Digital Marketplaces (experience with gift cards is a strong advantage): Previous experience in a similar role will set you apart.
- Key Qualities:
- Responsibility and reliability
- Stress resilience and the ability to handle challenging situations
- Excellent communication skills
- Time-management expertise to handle multiple tasks effectively
- A proactive attitude and a willingness to learn and grow within the company
Current Work Tools: You will handle customer inquiries through a ticketing system, emails, and live chats. Experience with these tools is a plus.
What We Offer
- 100% Remote Work: Enjoy the flexibility of working from anywhere, with efficient project time tracking software in place to keep you connected.
- Stable Salary: Starting at $1000-1500 USD, with opportunities for a salary review based on performance over time.
- Flexible Work Schedule: Achieve a healthy work-life balance while meeting your professional goals.
- Trial Period: A one-month trial period will allow both sides to evaluate compatibility. During this time, you’ll have the opportunity to demonstrate your skills and learn about our processes.
- Training and Support: A comprehensive one-month training program will prepare you for success. Throughout your work, you’ll have continuous support from the team and direct access to the supervisor for any questions or challenges.
- Supportive Team Environment: Be part of a friendly and collaborative team that values your contributions.
- Career Growth Opportunities: We’re committed to helping you grow and succeed in your career.
Why Join Us?
This is your chance to work with a company that values its employees and encourages professional development. If you’re passionate about customer support, have experience in digital marketplaces, and are ready to take your career to the next level, we want to hear from you!
Apply now and let’s grow together!
