Customer Service and Supply Chain Representative

About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 90,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life
If a mission of the Company you work for is important to you, then it’s a great chance to start working for the company which mission is a daily life saving! We’re an international Company of diverse people aimed at improving this world together, at the same time enjoying, learning and developing. If you feel you are looking for such a place, welcome!

In this role you’ll execute operational support related activities to facilitate a daily smooth operation in go local set up, analyze data and drive process improvement to guarantee departmental/site efficiency and quality targets. You will Interact closely with your peers inside and outside organization and participate in different initiatives and maintain SAP, ELP DHL Express and other systems.

Responsibilities may include the following and other duties may be assigned:

• Ensuring end-to-end process in direct deliveries to distributors and Ministry of Health via 3rd parties
• Working on SAP, reports related to products availability, allocation, dates of manufacture & expiration
• Import and customs clearance with preference regime
• Inventory management
• Cooperating with local service providers – brokers, forwarders, warehousing
• Master data managing
• Working on complaints tools
• Guiding with credit notes issuing
• Being the first line contact for resolving any issues.

Required Knowledge and Experience:

• English and Ukrainian fluency
• Background in Customer Care, Supply Chain, Logistics
• Team player
• Proactiveness and positiveness
• Fast learner with can-do attitude and willingness to develop further.

Benefits & Compensation:

• Medtronic offers a competitive Salary and flexible Benefits Package.
• A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. 
• We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.