Customer Service Specialist
Гібридна
Повна зайнятість
Our client, a Global Leader in Sustainable Thermal Comfort Solutions, invites you to join company's team for the position Customer Service Specialist.
Main tasks:
- Receive customers’ orders and update their details within IT system.
- Upload orders into IT system.
- Check regular loading of orders acquired.
- Ensure daily running of Order Books.
- Provide all information needed by customers (product identification, order status, delivery planning, etc.).
- Delivery note creation; Issuing invoices and correcting invoices.
- Manage price list within IT system.
- Cooperation with Area Sales Managers in sales areas, who together with the Sales Administration Specialist constitute a sales team.
- Constantly updated in IT sytem customer base from the above-mentioned areas of lists, rebates, payment terms, etc. In accordance with the procedure.
- Manage return goods flow.
- Produce credit notes when necessary in accordance with SAP Procedures as well as ensure that customers are correctly invoiced.
- Guarantee quality, efficiency, safety and compliant support to the execution of Warehouses Operations.
Requirements:
- Education: Medium or Higher education diploma.
- Experience in Sales Administration.
- Good English skills.
- Skills: Excel, SAP is a plus, proficient use of 1C system is preferable.
If you are ready to take on an impactful role in a dynamic and innovative environment, we encourage you to apply for the position of Customer Service Specialist. Join a global leader in sustainable thermal comfort solutions and become part of a collaborative team dedicated to excellence and innovation.
We look forward to receiving your application!
