Support Manager (Client Support and Engagement)
Department: Customer Service
Reports to: Head of Customer Support
NOT REMOTELY
Opening hours: 11:00-20:00
Basic Salary 1200$
Role Overview:
As a Support Manager, you will play a key role in ensuring the satisfaction and success of our clients by providing proactive support, resolving issues, and fostering strong relationships through regular phone interactions.
Collaboration: Work closely with other departments (sales, technical, product) to ensure a seamless experience for the client and escalate issues when necessary.
Knowledge of Arabic and Polish will be a plus.
Desired Qualifications:
Experience in Sale or Support department will be a plus.
What We Offer:
Competitive salary and benefits package.
Opportunities for career growth and professional development.
A dynamic and supportive work environment.
The chance to make an impact at a rapidly growing company.
Martin
