Training Officer (Safety and Security)

Organisation Background 

Founded in 2011, the International NGO Safety Organisation (INSO) is an international NGO that supports humanitarian aid workers by establishing safety coordination platforms in insecure contexts. INSO provides registered NGOs with a range of free services, including real-time incident tracking, analytical reports, safety-related data and mapping, crisis management support, staff orientations, and training. 
INSO provides daily support to more than 1200 NGOs operating in 18 of the world’s most insecure countries. 
INSO is registered in the Netherlands, with its headquarters based in The Hague, the international city of peace and justice.  
INSO Ukraine  
 
INSO Ukraine opened in 2015. Since the full-scale Russian invasion in February 2022, it has rapidly expanded to a complete platform serving the needs of NGOs in a fast-evolving conflict. Currently, more than 240 national and international NGOs receive INSO services, in both Ukrainian and English, including information, analysis and advice through a wide range of written products, meetings and briefings, tailored assessments, crisis support, and a broad range of training courses. Our country office is in Kyiv, supported by field offices in Lviv, Dnipro, and Odesa.  
 
In mid-2023, INSO opened a Humanitarian Training Centre close to Lviv City, delivering immersive HEIST courses and conducting pioneering research on stress exposure and learning for humanitarians. The scale and intensity of the conflict in Ukraine continue to pose significant humanitarian safety challenges, particularly around heavily-contested frontline areas where the humanitarian footprint has expanded since 2023. As part of INSO Ukraine, you will play a key role in supporting NGOs and helping aid reach people in need in a safer manner, while at the same time being part of a vibrant and growing humanitarian community bringing together experiences from across the globe.  
 
INSO is now seeking one experienced professional to join our team as Training Officer in our Kyiv-based Mobile Training Team, who deliver sessions in Kyiv and throughout Ukraine focussed on humanitarian safety, including First Aid, Personal Safety, and Security Management.  
  
Job Summary 
 
You will contribute to the development, contextualization, organization, delivery, and evaluation of training courses to assist both national and international NGOs in organizational safety and crisis management, as well as personal risk mitigation and humanitarian access. 
 
We are looking for an outgoing, inquisitive and helpful colleague with experience in training design and delivery, whether in humanitarian contexts or elsewhere. You should have a background in any of adult learning, training, security management or NGO safety and security. The ideal candidate will above all else share INSO’s commitment to humanitarian principles. 
 
MAIN DUTIES AND RESPONSIBILITIES 
 
- Contribute to the planning and the logistical preparation of training sessions. 
- Facilitate or co-facilitate training sessions. 
- Prepare post-training reports containing lessons learned, participant evaluation analysis, etc. 
- Contribute to the development and contextualization of training courses. 
- Prepare for and participate in the facilitation of NGO meetings to identify specific training needs and gaps. 
- Be proactive in improving training content and methods. 
- Contribute to a positive public perception of INSO’ work to establish and maintain recognition of its mandate for independence, impartiality and neutrality. 
 
PERSON SPECIFICATION 
 
Knowledge, Skills and Experience 
 
Essential: 
 
- Fluency in Ukrainian, high level of proficiency in English (written and spoken). 
- Graduate level education in a relevant field or equivalent work experience. 
- Field experience as a humanitarian in Ukraine, preferably working with local NGOs.  
- Computer Skills: competency in Microsoft Office including Power Point and Excel. 
- A minimum of 2 years of experience in providing training, ideally in the humanitarian safety sector. 
- Commitment to humanitarian principles and values. 
- Ability to excel in a multicultural work environment. 
 
Nice to Have: 
 
- Familiarity with the philosophy, priorities, and principles of humanitarian NGOs and NGO approaches to security. 
- Experience in design and development of bespoke safety training curricula for NGOs. 
- Experience in the development and delivery of HEAT, HEIST or HEFAT courses. 
- Experience providing first aid level (or higher) emergency care .
 
Personal Attributes:
 
- A good listener 
- An effective communicator 
- Team player 
- Excellent interpersonal skills 
 
INSO’s Safeguarding Policy
INSO is fully committed to the safe recruitment, selection and vetting of all potential new staff, trustees, and volunteers, and we will ensure rigorous compliance with our Code of Conduct and Safeguarding policy throughout the recruitment process.  
 
Terms & Conditions 
Official Employment Contract with a 3-month probationary period with an expected starting date of 3 March 2025, UAH 75 000 Gross salary. 
 
 
How to apply
 
Please send the following to  Відправити резюме and reference “Training Officer, Kyiv” in the subject line of the email before 10 February 2025. The following documents should be in PDF format and in English: 
Cover Letter specifying how you meet the mandatory requirements, any preferred characteristics, your motivation for applying, and what you hope to bring to INSO. 
Updated CV. 
Please do not send any additional information. Only shortlisted candidates will be contacted.