Віддалена робота
Technical support specialist
Віддалена робота
Гібридна
В офісі/на місці
Повна зайнятість
Безкоштовне навчання
Корпоративні заходи
Курси іноземної мови
Медичне страхування
Офіс з безперебійним інтернетом
We’re ABM Cloud, and we’re absolutely passionate about what we do! Right now, we’re working on 11 amazing products that are revolutionizing business processes around the world. Our reach spans across Europe, Asia, the Middle East, the Americas, and LATAM. But to keep up this momentum, we’re on the lookout for new heroes—like you! We’re searching for a legendary Support Manager to lead customer success for our Inventory, Assortment, and Shelf products.
In this role, you'll work closely with:
- Project Managers
- Analysts
- Developers
- QA Team
What You'll Do:
- Provide technical support to clients, ensuring smooth data exchanges, advising users, and responding to customer inquiries.
- Analyze any issues that arise, identify root causes, and relay them to the development team.
- Assist consultants with project tasks, including writing guides, configuration, testing, and support.
- Follow internal processes and company requirements related to operational activities.
- Develop methodology documents.
- Conduct user training.
How to Know You’re the One:
- You have a technical degree or are in the process of earning one.
- Your English is B2 or above.
- You’re proactive, communicative, and analytical.
- You’re responsible, detail-oriented, and can navigate Word and Excel like a pro.
- You have strong communication skills and can organize your thoughts.
But Wait, There’s More! Here’s What We Offer:
- Work with a team of experts who know how to make even the hottest challenges fun.
- An awesome company culture where your ideas are heard, and your potential is limitless.
- English classes will help you sharpen your skills.
- A spacious office (if you’re into the office vibe) with all the essentials: Starlink, tea, coffee, and fresh fruit.
Think this is the right fit for you? Send us your CV and join the team!
Світлана
ABM Cloud Перевірена
IT - консалтинг / Послуги / Виробництво устаткування Сайт компанії
