Billing and Reconciliation accountant

Job Role: Billing Assistant

Location: Ukraine

Type: Full-Time; You’ll be asked to Operate as a Private Entrepreneur.

Hybrid Work (Kyiv), Remote work

Experience: middle-Level

English Level: Intermediate or Above

About Us:

Our partner – Loadsure, an international company with operations in the UK and USA, is seeking a Billing Assistant to support the billing department in driving efficiency and maintaining high-quality customer service levels across the company's customer base.

About the Role: 

You will be responsible for processing invoices, ensuring billing accuracy, resolving payment issues, and maintaining financial records while collaborating closely with our Frontline and Finance Teams.

Key Responsibilities 

• Submit reimbursement requests to insurers
• Process reimbursements for capacity partners, clients and brokers 
• Work with clients to develop self-pay arrangements and payment plans
• Enter charges accurately and expeditiously to ensure proper records handling and fast payment responses
• Process and follow up on late or missed payments, consulting with the client  as needed
• Post payments in a timely manner
• Initiate private pay collections after insurance cancellation, denial or other issue
• Research and resolve client billing problems or issues
• Document payment records and issues as they occur
• Ensure compliance with accounting and financial regulations and policies
• Provide excellent customer service to clients and other stakeholders
• Other duties as assigned by your manager 

Skills and Qualifications

Essential:

• Minimum of 1 year of experience in billing, accounting or a related field 
• Intermediate Level English or above
• Strong understanding of accounting and financial principles and practices
• Experience with billing software such as Quickbooks, SAP or Xero 
• Proven administrative experience and ability to multitask and prioritise workflows 
• Strong customer service and communication skills 
• Strong interpersonal, problem-solving, analytical and numeracy skills
• Excellent time management and organisational skills
• Eagerness and willingness to learn 
• Accuracy and attention to detail
• Self-starter and takes initiative
• Thrive in a fast-paced, high-growth, rapidly changing technical environment

Desirable

• Experience with Salesforce or a similar CRM 
• Associate or Bachelor's degree in accounting or a related field
• Background within an Insurance Environment 
• Enthusiastic about emerging technology and Insurtech

 We Offer:

• Flexible and Hybrid Working.
• 25 annual leave days, in addition to our recognised national holidays
• Enhanced maternity/paternity/adoption/shared parental leave
• Birthday day off
• Subsidised gym/wellbeing membership, access to therapy sessions
• A culture of work-life balance
• A community that gives back
• Engaging and collaborative work environment
• Career development opportunities
• 2 English lessons a week; prospective business trips to London 
• Private Health Insurance will be discussed with the successful completion of the probation period
• Monthly social events
• Team Trips abroad to the UK

If you find this vacancy interesting, please provide your up-to-date CV and cover letter in English.

We are excited to get to know you better!