National Trainer

Samsung Electronics Ukraine is looking for a National Trainer to prepare training materials, deliver and facilitate offline/online training to field force, support NPI events, manage digital services, coordinate regional trainers, control field force knowledge level.

Requirements:

• Minimum 5 years of relevant sales-force training management experience as a must
• upper-intermediate English is a must
• Ready for Biz trips
• MS Office user (Excel - intermediate, PowerPoint - Strong)

Job Responsibilities:

• Prepare/adapt/develop training material based on HQ guide and UA marketing strategy about products and sales skills development 
• Develop and facilitate sales skills trainings for promoters
• Manage, align trainings calendar with partners, facilitate offline/online trainings 
• Plan and schedule trainings on regular basis (field force and FSMs)
• Collaborate with Business team to identify relevant training needs
• Manage and maintain training website
• Develop and implement orientation programs for new hires
• Develop creative and innovative approaches to present training programs
• Manage field trainers team in the regions
• Control, organize and prioritize training program for regional trainers
• Conduct trainings sessions for business team on regular basis
• Facilitate knowledge and competences test of field force
• Provide knowledge and competences gaps analysis and prepare improvement plan
• Prepare reporting about trainings activities on regular basis
• Prepare competitor review about new launches and training mechanics on regular basis (online reviews and store visits)
• Maintain in-store activities (example cooking show)
• Prepare reviews about new launches
• Manage the Telegram channel
• Support and update product data in telegram bot
• Search and implement best practices in local and global markets
• Support document flow and payments education related 

What does success look like?

• A ‘can do’ and positive attitude, and the ability to perform well under pressure, always providing the customer with more than they were expecting
• The ability to stop, review, measure and document challenges/opportunities and bring them to the attention of the relevant stakeholders for support and resolution
• Be able to cope well with change and the ambiguity which may exist while change is effected
• The ability to put the customer and their experience/journey first

Benefits of working here at Samsung include:

• Hybrid working with flexible hours
• Bonus Scheme
• Great development opportunities: corporate and external trainings; global company networking for professional and personal growth
• Holiday - 28 days per annum plus bank holidays
• Access to discount shopping portal
• Сanteen coverage onsite  
• Company benefits package: health and life insurance; corporate doctor company support for sports and recovery; employee personal support (marriage, child birth etc.)

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Interested? Send us your CV!

Our People Team will consider your application and if you meet the position requirements, will contact you for further steps.