Training Manager, hotel
We believe Hospitality isn’t just a job; it’s a journey of self-discovery, growth, community and cultures. Our Team Members are extraordinary professionals who work together to deliver exceptional experiences for all who walk through our doors. As we continue to grow and innovate, our Vision «to fill the earth with the light and warmth of hospitality» has never faltered. We are more than a room for the night. We create heartfelt experiences for Guests, meaningful opportunities for Team Members, and a positive impact in our communities.
We offer:
- Working shifts 5/2 (9:00—18:00)
- Official employment with a full social package
- Free meals in the cafeteria for team members
- Medical insurance after the probation period
- Gym membership
- Available therapy sessions
- Attractive unique rates for accommodation worldwide
- Opportunities for career growth and development
Requirements
- Fluent English
- Minimum 2 years of experience in HR/training roles; experience in hospitality and restaurant fields is an advantage
- Knowledge of various methods used to conduct needs analysis
- Strong knowledge of training methods and techniques
- Knowledge and experience in developing and conducting training programs in a classroom format, incl. service trainings
- Excellent communication, organizational and presentation skills
- Proficiency with MS Office
Responsibilities
- Develop, implement, and coordinate comprehensive training programs for hotel team across various departments
- Conduct new hire orientation and onboarding sessions to ensure seamless integration of new team members
- Review and update existing training materials to keep pace with industry standards and hotel-specific requirements
- Analyze training needs and design tailored programs to address those needs effectively
- Track and maintain training records, ensuring compliance with hotel policies and standards
- Oversee departmental training programs and conduct audits for compliance
- Plan and conduct meetings with department managers to review performance trends and develop action plans
- Lead and coordinate performance management cycle
- Create and manage an annual training calendar. Deliver interactive training sessions that engage and motivate employees
- Coordinate, develop and lead HR activities, including social events and team-building activities
Please send your CV in English and mention your salary expectations.
Antonina
Hilton Kyiv Перевірена
Ми одна із найбільших міжнародних мереж готелів
від 100 до 250 співробітників
з 2011 року на ринку
Офіс біля метро
Медичне страхування
Безкоштовні обіди
Гнучкий графік
