Національний Бізнес-Аналітик/иня з Питань Управління Справами та Інформацією Міністерства Соціальної Політики України / (National Business Analyst) - Міжнародна організація з Міграції, Представництво в Україні

Kindly note that all applications should be submitted through the IOM Global Career Site (Link). Applications submitted in any other manner will not be considered. 

Annex 2 - TERMS OF REFERENCE

FOR THE CONSULTANCY CONTRACT OF: National Business Analyst on Case and Information Management for the Ministry of Social Policy of Ukraine

1. Duty Station of the Consultancy: Kyiv, Ukraine
2. Duration of Consultancy: 5 months
3. Nature of the consultancy: Under the overall supervision of the Chief of Mission, and direct supervision of the National Project Officer for Peace, Security, and Human Rights, and overall expert guidance by the Operations Coordinator (Transition and Recovery), with the coordination and in close cooperation with staff of the representative of the Ministry of Social Policy of Ukraine, the Directorate for Strategic Planning, Policy Coordination and European Integration (MoSP), the Consultant will assist the operations of the MoSP on the issues related to providing reparations (satisfaction, rehabilitation, restitution, compensation) and transitional justice principles to individuals affected by armed aggression against Ukraine.
4. Project Context and Scope: The impacts of the full-scale invasion of Ukraine are immediate in terms of humanitarian needs and protection concerns, and massive in terms of recovery, reconstruction, and prospects for stability. The International Organization for Migration (IOM) in Ukraine is thus harnessing the momentum created by national and international recovery efforts to support the creation of conditions to address the consequences of war, and promote an integrated approach to reconstruction, development, peace, and justice initiatives.

The Government of Ukraine (GoU) has already made significant progress regarding the adoption of legislation and initiatives on reparations at the domestic level, including Law of Ukraine No. 4071-IX “On recording information on damage caused to personal non-property rights of individuals as a result of the armed aggression of the Russian Federation against Ukraine”  and Law of Ukraine No. 4067-IX “On the Legal and Social Protection of Survivors of Sexual Violence Related to the Armed Aggression of the Russian Federation against Ukraine, and Urgent Interim Reparations”. At the same time civil society organizations have engaged in documenting crimes, providing support to the victims, and advocating for accountability and reparations.

IOM is committed to support the GoU institutions with ongoing reparations and transitional justice expertise and technical advice on best practices in the field of protection of the rights of citizens affected by the armed aggression against Ukraine, in particular supporting operation of the MoSP, in the form of policy papers, analytical briefs on national legislation and policies, direct consultations and recommendations on the MoSP’s activities.

1. Organizational Department / Unit to which the Consultant is contributing: IOM Ukraine, Transition & Recovery Unit (TRU), Peace, Security and Human Rights (PSHR)
2. Category A Consultants: Tasks to be performed under this contract
3. Conduct a technical assessment to understand the methodologies in place, documentation practices, the form, content, purpose, and modalities of storing and managing existing data, current business processes and algorithms implemented in the Unified Social Information System (USIS) or its subsystems to ensure the accounting of information on damage caused to personal non-property rights of individuals as a result of the armed aggression of the Russian Federation against Ukraine (hereinafter - accounting of affected persons);
4. Provide recommendations on the need for regulatory or technical regulation of the issues of accounting for affected persons;
5. Analyse certain business processes and algorithms implemented in the USIS subsystems, provide recommendations on their optimisation and improvement to ensure the registration of affected persons;
6. Analyse and provide recommendations on optimising the interaction between the USIS or its subsystems and other central executive authorities' systems to ensure the registration of affected persons;
7. Notate, model and/or design business processes, display them on diagrams in the Business Process Model and Notation (BPMN) notation in the form of a Business Process Diagram (BPD);
8. Formulate general requirements for modernisation of current functionality and development of new functionality in USIS based on changed business processes and to formulate detailed technical requirements;
9. Coordinate business processes, technical requirements and tasks with representatives of specialised departments of the Ministry of Social Policy;
10. Check changes to the USIS for compliance with technical requirements and changed business rocesses;
11. Provide recommendations on the methodology and mechanisms for registering affected persons;
12. Prepare draft documents for the further development of the Systems for Accounting for Information on Damage Caused to Personal Non-Property Rights of Individuals as a Result of the Armed Aggression of the Russian Federation Against Ukraine, including a protocol for safe and ethical exchange of data, a skeleton for a data management system and a manual with user specifications on secure database application;
13. Participate in all stages of the development life cycle, from concept to implementation.
14. Coordinate the actions and plans of activity with the MoSP based on its evolving needs.
15. Provide reports on the results of activities to the MoSP and to IOM PSHR project team.
16. Perform such other duties as may be assigned.
17. Performance indicators for the evaluation of results

The Consultant will be hired to enhance the capacities of the MoSP and to specifically support the implementation the Law of Ukraine No. 4071-IX “On recording information on damage caused to personal non-property rights of individuals as a result of the armed aggression of the Russian Federation against Ukraine”. The Consultant will also analyze and optimize business processes in the USIS, provide recommendations, and support the development of Systems for Accounting of Affected Persons.

The result of the Consultant's services will be highlighted in monthly basis reports (by email 25th day of each month of contract duration) on the activities of the MoSP supported, analyses of business processes and algorithms conducted, recommendations for system optimization and technical regulation prepared, business processes modelled and documented, technical requirements developed, consultations provided, and progress in implementing the Systems for Accounting of Affected Persons.

1. Education, Experience and/or skills required

• Computer or Data Sciences, Statistics, Sociology, Information and Technology, Communications, or a related field from an accredited academic institution with four (4) years of relevant professional experience.
• Proven experience in System Development Lifecycle, including data analysis, documentation, development, training, and support.
• Proficiency in business process modeling tools.
• Experience in developing reporting materials, manuals, reports on data collection, data analysis, reporting and data visualization.
• Strong writing, communication, analytical and problem-solving skills with the ability to assess technical and regulatory requirements.
• Knowledge on the context of Ukraine is required.
• Proficiency in Ukrainian and English is required.

1. Travel required

Travels are not required.

1. Competencies

Values

• Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators

• Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
• Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action-oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
• Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

1. How to apply:

Interested candidates are invited to submit their applications ONLY through this link Link (Position number 13154) by  09 March 2025 the latest.  

Only shortlisted candidates will be contacted.  

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