Community Manager (night shift)
WhiteBIT is a global fintech company with a team of over 1,100 professionals. As a cryptocurrency exchange serving more than 5 million users worldwide, we are committed to delivering top-tier services through an intuitive interface and a robust set of analytical tools. By partnering with cryptocurrency projects globally, our mission is to promote the widespread adoption of blockchain technology, guided by the principles of security, expertise, and innovation.
We are looking for a Community Manager (night shift).
Requirements:
- Experience in using messaging social media platforms;
- Analytical skills;
- Attention to detail and ability to multitask;
- Ability to learn fast;
- Strong communication skills, empathy, desire to solve customers issues;
- Ukrainian - Native;
- English - Upper-Intermediate or higher (other languages are welcome).
Would be a plus:
- Knowledge of a second foreign language, preferably Turkish, Georgian or Spanish, Polish;
- Knowledge of finance and crypto/blockchain, understanding market trends.
In this role, you will be:
- Work with messengers - Telegram, Discord;
- Respond to user comments and requests in chats and private messages. Solve users problems;
- Collect feedback on products;
- Participate in creating and holding events for the community.
Job conditions:
- Our own product;
- Real career growth;
- Loyal and progressive management;
- Legal and accounting support;
- Paid vacation and sick days;
- Work remote.
Schedule: The first 2 months: 10:00 — 18:00 Mon-Fri. Then the schedule is variable. Namely: 23:00 - 08:00 - night shift. 2 work shifts\ 2 days off (time zone of Ukraine).
We provide challenging tasks that offer continuous growth opportunities for everyone.
We’ve consistently embraced development and the advancement of our colleagues, ensuring work is always engaging.
Our team is prepared to offer support, share expertise, and lend a helping hand when needed.
Альона
