Information Management Officer

CDE background

La Chaine de l’Espoir (CDE) 

La Chaine de l’Espoir is an international Non-Governmental Organization (NGO) founded in 1994. Its mission is to strengthen health systems to give everyone, especially children, the same chances of survival and development. CDE works in 28 countries with a comprehensive approach, focusing on children, mothers and disadvantaged communities.

Since March 2022, La Chaine de l’Espoir has been implementing a project to support the Ukrainian health system to improve medical and surgical care for victims of the war and patients in general, in collaboration with the Ministry of Health (MoH), the Health Cluster co-led by the World Health Organization (WHO), and the health authorities at oblast levels. The initiative is a response to assessments conducted by La Chaine de l’Espoir's medical and biomedical team in coordination with relevant stakeholders.

La Chaine de l’Espoir mainly focused its activities in areas close to the frontline and newly accessible areas (Mykolaivska, Kharkivska, Dnipropetrovsk, Zaporizka) on the delivery of medical supplies including emergency traumatology kits, medicines and consumables, biomedical equipment (for endoscopy, intensive care, orthopaedics surgeries, radiology, operating theatre...), and war medicine training (more than 1000 health medical and paramedical staff trained)

La Chaine de l'Espoir has developed a global strategy to improve specialised medical care in orthopaedics, traumatology and paediatric cardiology. This strategy aims to fill the gaps identified in medical services, focusing on improving access to surgical equipment, providing advanced training for healthcare professionals (surgical damage control, orthopaedic surgery) and improving the quality of diagnoses for children and pregnant women with cardiac pathologies, in particular by taking advantage of telemedicine.

ROLE PURPOSE 

Information management and data collection is done to support project quality development and implementation including monitoring and evaluation and accountability to beneficiaries. The Information Management Officer will be expected to facilitate data collection, form development, data and generate statistical reports, graphs, and maps.

Responsibilities & Duties: 

Data management responsibilities

• Proactively gather information from implementing partners, government authorities and hospitals which may be of use to the CDE mission for informing decisions.
• Develop and validate quantitative and qualitative data collection instruments, such as surveys and interview questionnaires (adapted and translated to the Ukrainian context)
• Develop and implement databases, data collection systems, routine data analytics, and other strategies as required by the project.
• Using appropriate statistical techniques, identify, analyse, and interpret trends or patterns.
• Create graphics and visualizations of quantitative and qualitative data as needed.
• Provide Information Management (IM) and Monitoring, Evaluation, Accountability, and Learning (MEAL) expertise during the project design phase to ensure the framework facilitates effective data collection and analysis.

Project monitoring and support

• In close collaboration with other team members, set minimum monitoring and evaluation requirements and tools for the CDE mission.
• Establish a responsive feedback and complaint management mechanism based on community preferences for providing information and feedback 
• Map assistance coverage in specified areas, analyse and report the potential gaps, and verification.
• Support the CDE team to produce high-quality, project-related documents for example: narrative reports, briefs, project status reports, blogs and articles
• Design and implement data collection tools and processes to support CDE partner activities.

Other tasks

• Be flexible to join the team during field trips and monitoring missions
• Liaise with partners and authorities as required

Tasks and responsibilities are subject to modifications according to the needs

Job Requirements: 

Training/ Experiences: 

• University degree in Information Science, Geographical Information Systems or other relevant field.
• Two to three years of work experience in the field of Information Management within NGO sector is desirable.
• Experience in data processing and analysis, and creation of reports.

Skills and abilities:

• Fluent in English
• Rigor/precision
• Autonomy
• Ability to work within a team/good communication and listening skills 
• Perseverance and determination
• Sens of initiative, ability to propose solutions
• Informatic: Excel (good level required)
• Ability to deal with stressful situations 
• Autonomous, resilient and diplomatic
• Adherence to the humanitarian principles and the code of ethics of La Chaine de l’Espoir

General Terms & Conditions: 

CDE applies a 'zero tolerance' policy about all misconduct affecting the professional credibility of its employees: CDE staff, partners (local or international) and service providers.

Safeguarding & PSEA:

CDE policies ensure the protection of children and vulnerable adults; protection includes any harmful activates that might put vulnerable in risk, sexual exploitation, injuries or any other kind of harm. We expect from our employees to show full commitment to all policies. 

Accountability to CDE Policies: 

CDE ensures a transparent and fair competitive recruitment process for all applicants. At the same time, CDE expect from new employees to apply “no harm” principles and adhere to CDE policies and regulations in the areas of information confidentiality, Safety & Security, CDE reputation, and data protection. 

Conditions: 

• National position, 8 months
• Full time position, based in Ukraine (Kyiv)
• Salary: Starting from 75 000 UAH (gross salary)