L2 Support Engineer (m/f/d/v)
В офисе/на месте
Полная занятость
Компенсация обучения
Курсы иностранного языка
Медицинская страховка
Компенсация спортзала
Infopulse, part of TietoEvry Create, is seeking a talented professional to join our growing team as an L2 Support Engineer in the Lviv office for our respected client, Vodafone.
Areas of Responsibility
- Ensuring the operating state of computers and peripheral support (PC, printer, etc.)
- Advising employees on the use of computer software and peripherals
- Counting of computer software and hardware
- Administrating client workstations (account management, control at the level of information security, the proliferation of new versions of the client software)
- Providing users with computer and peripheral equipment (receipt and installation of equipment at the workplace)
- Evaluating the possibility of direct participation in connecting customers to the network enterprise telephony (PBX)
Qualifications
- At least 2 years of IT experience, preferably in remote support of PC users
- Knowledge of operating systems Windows XP/7/8 at the level of administration
- Knowledge of the operating system Linux SLES is welcome
- Knowledge of the hardware of personal computers and peripheral equipment
- Knowledge of the principles of construction and administration of local networks
- Knowledge of the principles of building and administration of corporate telephony Nortell (PBX)
- Knowledge of client applications Lotus Notes, Novell, ZenWorks, SAR R / 3 system, BSCS, SSFE, MS Office, and Oracle will be an advantage;
- Technical degree, preferably in IT
Personal skills
- Organized, systematic way of thinking
- The ability to perform multiple tasks simultaneously (multitasking)
- Focus on your customer’s needs
- High level of stress resistance and responsibility
- Decent communication skills
- Strong ability to independently acquire new knowledge and adapt quickly to new information
Vladyslava Kashubska
больше 500 сотрудников
с 1991 года на рынке
