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Infopulse / Інфопульс — вакансія в L2 Support Engineer (m/f/d/v)

L2 Support Engineer (m/f/d/v)

Infopulse / Інфопульс
22 години тому
17 січня 2025
Львів
В офісі/на місці
Повна зайнятість
Компенсація навчання
Курси іноземної мови
Медичне страхування
Компенсація спортзалу

Infopulse, part of TietoEvry Create, is seeking a talented professional to join our growing team as an L2 Support Engineer in the Lviv office for our respected client, Vodafone.

Areas of Responsibility

  • Ensuring the operating state of computers and peripheral support (PC, printer, etc.)
  • Advising employees on the use of computer software and peripherals
  • Counting of computer software and hardware
  • Administrating client workstations (account management, control at the level of information security, the proliferation of new versions of the client software)
  • Providing users with computer and peripheral equipment (receipt and installation of equipment at the workplace)
  • Evaluating the possibility of direct participation in connecting customers to the network enterprise telephony (PBX)

Qualifications

  • At least 2 years of IT experience, preferably in remote support of PC users
  • Knowledge of operating systems Windows XP/7/8 at the level of administration
  • Knowledge of the operating system Linux SLES is welcome
  • Knowledge of the hardware of personal computers and peripheral equipment
  • Knowledge of the principles of construction and administration of local networks
  • Knowledge of the principles of building and administration of corporate telephony Nortell (PBX)
  • Knowledge of client applications Lotus Notes, Novell, ZenWorks, SAR R / 3 system, BSCS, SSFE, MS Office, and Oracle will be an advantage;
  • Technical degree, preferably in IT

Personal skills

  • Organized, systematic way of thinking
  • The ability to perform multiple tasks simultaneously (multitasking)
  • Focus on your customer’s needs
  • High level of stress resistance and responsibility
  • Decent communication skills
  • Strong ability to independently acquire new knowledge and adapt quickly to new information

Vladyslava Kashubska

Infopulse / Інфопульс — вакансія в L2 Support Engineer (m/f/d/v): фото 2

більше 500  співробітників

з 1991 року  на ринку

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