Afterhours Tracking Dispatcher (Customer Service, Logistics, USA)
В офисе/на месте
Полная занятость
Корпоративные мероприятия
Бесплатное обучение
Бонусы / премии
Tracking Specialist is responsible for the monitoring and tracking of our customers' freight.
This role supports the efforts of our office by providing visibility and maintaining accurate documentation for all loads.
The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns and to proactively monitor the movement of freight to ensure customer satisfaction.
REQUIREMENTS:
- Experience with GPS or tracking software is a great plus
- Expedite transportation industry knowledge and experience is a big plus
- Dispatch or track and trace experience is a must.
RESPONSIBILITIES:
- Track and trace all load assignments to ensure accuracy and delivery of time-sensitive freight Initiate "check calls" with drivers on all pick-ups and deliveries
- Communicate with drivers to ensure that on-time service is provided for all customer shipments
- Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays
- Maintain accurate records to include time/date stamps, seal numbers and any specific customer notes
- Work cooperatively with customer service/sales to provide solutions for customers' needs and resolve issues.
OPPORTUNITIES:
- A lively work environment
- One-week paid vacation
- Comfortable working place
- Descent salary
SCHEDULE:
- 1) 23:00—08:00 3/3
- 2) 14:00-00:00 Sunday-Thursday
- 3) 14:00-00:00 Saturday-Wednesday
We are located: right part of Kyiv, Beresteiska.
OFFICE ONLY, WE DON'T HIRE FOR REMOTE
Please also include links to your social networks in your resume
You can also send your CV to telegram: @USLogistics_Kiev_Warsaw
Татьяна Сергеевна
Homeland Transport
Транспорт и Логистика
