We are looking for a Middle Billing Manager in our Billing department.
You will be involved in improving transaction approval levels, chargebacks & alerts, reimbursement levels, and preparing required reports.
Main duties:
- Daily monitoring of key payment metrics;
- Improve basic billing processes to achieve payment processing productivity;
- Carry out constant monitoring of key metrics such as Approval Rate, LTV, find strategies for their improvement;
- Monitor deviations and their avoidance;
- Develop and implement efficient billing procedures to improve operational effectiveness and ensure compliance with company standards.
- Handle escalated billing inquiries from affiliates and advertisers, resolving any discrepancies promptly and professionally.
- Communicate with other departments of the company;
- Correspondence with PSP to resolve issues related to billing;
- Analysis and use of reports (Excel, Tableau).
Candidate requirements:
- Work experience in a similar position from 2 years;
- Understanding of online payment processing in e-commerce business;
- Experience with visualization tools (Tableau);
- Proficiency in Google Sheets; experience with other accounting or spreadsheet software is a plus.
- English: B2
- Analytical mindset
- Attention to detail, meeting deadlines, organization and responsibility
Join our team for:
• Competitive compensation;
• Paid sick leaves;
• Paid vacation time (24 calendar days per year);
• Flexible working hours;
• Professional growth and development;
• Dynamic and friendly working environment.
Анастасія