Programme Officer

The Programme Officer (PO) has responsibility for providing ongoing support to and building the thematic capacity of NPA partners implementing SGBV and livelihood programming. Norwegian People’s Aid (NPA) has a range of partners – some with specific SGBV competency and some that have recently become SGBV practitioners. The PO will aim to contribute to support partners and programme activities.

 DHC programme and projects in Ukraine include SGBV / Livelihood / Protection components and are likely to expand in the future to include a broader range of humanitarian, development and resilience programming. The DHC PO is formally responsible to - and reports to – the Programme Manager. PO will play an important role in supporting the development of future programming. 

 The PO will work closely with the Ukraine DHC Programme Manager, Programme Coordinator and MEAL Officer to understand the different needs of partners, develop and improve existing monitoring, evaluation and learning systems on protection and gender equality and play a key capacity development and accompaniment role for NPA staff and partner staff.

All responsibilities and reporting have to be carried out in accordance with the strategic objectives of NPA as set out in the NPA Strategy, Regulation for Delegation of Authority and other relevant procedures and guidelines in the Quality Management System and Programme Handbook, as well as approved local guidelines and regulations. Any deviation to the above has to be reported to, and approved by, NPA HO. Coordination and administrative follow up of the programme is carried out by the Ukraine Programme Advisor in the NPA Head Office. 

 The position is based in Kyiv, with travel across the country as required and approved by Security Department. 

Responsibilities:

General responsibilities

• Provide support to internal and external reporting processes 
• Prepare and maintain good project management systems, supporting the PC and PM
• Regularly engage with partners and build dialogue on programme, administrative and implementation systems and processes
• Assist in providing documentation for NPA’s internal administrative systems
• Support organization of training sessions, events, and travel arrangements.
• Documenting and file project information
• Participate in team meetings and provide updates to staff as required
• Provide advice on adherence to admin, logs and procurement processes to DHC and partners
• Other duties and tasks assigned by the immediate supervisor 
• Provide support for protection and gender equality activities in Ukraine, in line with NPA’s overall strategies
• Support the NPA management, staff and local partners staff with developing best approaches to and implementing activities aimed at responding to - and the prevention of - SGBV in all its forms, gender equality, as well as supporting women and civil society empowerment project development and implementation
• Capacity and competency development of NPA partners.
• Be a resource person for NPA both in Ukraine and with the HO in relation to SGBV and gender equality and gender mainstreaming in the organisation.
• Contribute to fundraising and developing of new projects and pilot models for programming, including where protection and gender equality would constitute one pillar of an integrated approach.
• Fulfil any other duties as assigned by line management. 

Specific duties and responsibilities:

Policy and Strategy

• Day-to-day communication with partners
• Assist in preparation of regular reports
• Keep accurate and up-to-date records of activities and timeframes for project processes
• Liaise with finance, logistics and HR colleagues to ensure the team is following key processes and sharing information with relevant colleagues
• Organise events, trainings and travels
• Keep track of project management processes and support PC and PM in documentation, filing and monitoring
• Assist in the preparation of documentation to adhere to key NPA policies on procurement, anti-corruption, travel etc.
• Share information with NPA staff and partners on processes and provide advice on improvements to systems
• Work with logistics to maintain a list of key suppliers
• Participate in team meetings, discussions with partners and monitoring visits
• Provide translation during discussions and visits, or of key written messages (emails for example)

 Programme quality and protection mainstreaming

• With Programme Manager’s/Coordinator’s support planning, implementation and monitoring of the technical elements of projects and set high quality performance targets ensuring adherence to technical/humanitarian standards, best practices, NPA strategic objectives, and donor guidelines.
• Provide day to day technical support to ensure project activities are implemented according to quality standards and donors’ requirements in all programme locations
• Support development and assessment of proposals from existing or potential partners
• Provide programme quality assurance including monitoring and evaluation, facilitation and training, mentorship and sharing of knowledge
• Provide regular verbal and written updates regarding the projects and alerts in case of identified challenges
• Facilitate communication and exchange of information between relevant stakeholders, particularly the AoRs

Capacity development

 With the programme team and partners develop capacity development plans to improve the capacity and competency of partners on technical components 

• Ensure ongoing follow up, mentoring, coaching, trainings and support to relevant NPA partner staff on technical aspects of the programmes/project. If/when needed shadow programme staff to help them gain confidence and improve the capacity for work with partners.

Required qualifications:

Education:

Must have: 

• Relevant university degree – for example in social work, psychology, gender studies or law.
• Excellent Ukrainian and English language skills, both written and verbal.
• Good understanding of ICT systems and experience with MS Office applications, including Excel.
• Previous experience working in Ukraine or the broader region of eastern Europe.
• Knowledge and understanding of humanitarian aid policies and working with international donors.

 Experience:

 Must have:

• At least 2 years of proven experience in programme work.
• Experience as a SGBV practitioner in state or NGOs projects or programmes is desirable.
• Understanding of humanitarian and resilience programming cycles and standards in complex emergencies.
• Strong experience working with local or national organisations in a partnership capacity.
• Exceptional interpersonal skills, with the ability to motivate and develop the competence of staff, as well as achieve results in collaboration with others. 
• Strong experience as a facilitator or trainer.
• Good understanding of the current Ukraine context and the SGBV challenges impacting women and girls in particular.
• Proven abilities in communication, interpersonal relations, representation, negotiation, and liaison.
• Proven analytical and writing skills.
• Capability to work independently with minimal supervision.
• Ability to convey complex information in a manner that is easily understood by individuals without technical background. 

Other qualifications:

Position is open to qualified national candidates

Personal Competencies:

• Collaborative approach to work and engagement with colleagues and external stakeholders.
• Self-motivated with integrity, initiative and ability to work proactively.
• Appropriate sensitivity to social and cultural diversity.
• Strong communication, networking and interpersonal skills.
• Resourcefulness and problem solving ability.

 Additional Considerations:

 The Programme Officer is to abide by the policies and Code of Conduct of Norwegian People’s Aid and represent the organisation in a responsible manner.

 Special consideration should be given to the cooperation with the Management Team in terms of strategic and contextual analysis.

 As the situation in Ukraine is dynamic and the programme is under development, the scope of the position can be revised during the contract period if it is deemed that specific technical expertise is required to build up new programme components. Such revision will happen in close dialogue with the position holder.