Trainee ServiceNow Developer IRC259078

GlobalLogic is inviting Trainee ServiceNow Developer to join the team.

About the project: Customer is one of the well-known companies that operates a decentralized care model for patients with serious, complex or high-risk illnesses. It operates under the medical home model, which emphasizes coordinated, accessible, and continuous care managed by primary care physicians. The company aims to enhance patient outcomes through a holistic approach, integrating medical, social, and behavioral health services to meet the diverse needs of its community.

We are looking for a motivated Trainee/Intern to join our ServiceNow development team, supporting a groundbreaking project for a leading healthcare organization. This is a beginner-friendly role designed for individuals with little to no prior experience who are eager to learn ServiceNow development from the ground up. You’ll gain hands-on experience in coding, platform customization, and IT solutions while contributing to meaningful healthcare innovations.

Requirements

Skills & Qualifications

Technical Skills:

• Basic knowledge of Javascript (e.g., understanding variables, loops, or simple scripts); no prior professional experience required;
• Awareness of the stages of software development, from requirements gathering to testing and maintenance (SDLC)
• Analytical and problem-solving abilities to tackle technical challenges and develop effective solutions

Soft Skills:

• Intermediate proficiency in English (written and verbal)
• A mindset of continuous improvement, and willingness to learn ServiceNow platform tools, and best practices in software development
• Effective communication skills for working with team members, understanding project requirements, team-oriented attitude
• Ability to manage your time effectively, prioritize tasks, and meet project deadlines

Nice-to-Have Skills:

• Any exposure to coding beyond Javascript (e.g., SQL, HTML, CSS)
• Experience in IT service management (ITSM) or Healthcare domain.

Responsibilities

• Assist in basic development tasks on the ServiceNow platform under close guidance from senior team members.
• Learn to write and modify simple scripts (using JavaScript) to support platform functionality.
• Support the team in customizing ServiceNow workflows as you build your skills.
• Help integrate ServiceNow with other systems by following provided instructions and examples.
• Participate in troubleshooting and resolving basic technical issues with team support.
• Document your work (e.g., code snippets, configurations) to track progress and learn best practices.
• Collaborate with team members and clients to understand project needs and provide updates on your learning and contributions.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we consistently put people first. From day one, you’ll experience an inclusive culture of acceptance and belonging, where you’ll have the chance to build meaningful connections with collaborative teammates, supportive managers, and compassionate leaders. 

Learning and development. We are committed to your continuous learning and development. You’ll learn and grow daily in an environment with many opportunities to try new things, sharpen your skills, and advance your career at GlobalLogic. With our Career Navigator tool as just one example, GlobalLogic offers a rich array of programs, training curricula, and hands-on opportunities to grow personally and professionally.

Interesting & meaningful work. GlobalLogic is known for engineering impact for and with clients around the world. As part of our team, you’ll have the chance to work on projects that matter. Each is a unique opportunity to engage your curiosity and creative problem-solving skills as you help clients reimagine what’s possible and bring new solutions to market. In the process, you’ll have the privilege of working on some of the most cutting-edge and impactful solutions shaping the world today.

Balance and flexibility. We believe in the importance of balance and flexibility. With many functional career areas, roles, and work arrangements, you can explore ways of achieving the perfect balance between your work and life. Your life extends beyond the office, and we always do our best to help you integrate and balance the best of work and life, having fun along the way!

High-trust organization. We are a high-trust organization where integrity is key. By joining GlobalLogic, you’re placing your trust in a safe, reliable, and ethical global company. Integrity and trust are a cornerstone of our value proposition to our employees and clients. You will find truthfulness, candor, and integrity in everything we do.