Віддалена робота
Повна зайнятість
Бонуси / премії
Офіс з бомбосховищем
Регулярний перегляд зарплат
Компенсація навчання
Bitmedia Labs has been in the industry since 2014, effectively functioning worldwide with a crew of 100+ ambitious and highly skilled professionals, creating successful projects in domains such as online advertising systems for the crypto space, blockchain games, and NFT products.
Requirements:
- 1+ year of experience in sales, account management, customer success, or related roles;
- Experience with AdTech and understanding of the digital advertising ecosystem is a plus;
- Excellent written, verbal, and presentation skills;
- Outstanding analytic and problem-solving skills including experience analyzing data sets across/between multiple data platforms;
- Ability to create and analyze partner performance reports.
- Familiar with/proficient in Excel and PowerPoint, ZenDesk, JIRA;
- Strong organizational skills, acute attention to detail with the ability to multi-task;
- Experience with content distribution, PR, influence marketing, and understanding of the digital advertising ecosystem is a plus;
- Interest in crypto and web3;
- Experience working as an Account manager;
- Strong analytical skills and Excel/google sheets skills, JIRA;
- Fluent English;
- Being good with numbers.
Responsibilities
- Managing Live Chat daily;
- Respond to and distribute customers' inquiries;
- Handling all incoming requests;
- Providing customers with reports;
- Searching and categorizing new leads;
- Managing CRM system;
- Reaching out to existing and prospective clients;
- Upsale;
- Handling research duties upon request (study competitors, look for new IT solutions, etc).
- Collaborate with advertisers to define campaign objectives, key performance indicators (KPIs), and target audience;
- Analyze affiliate performance data to identify trends, opportunities, and areas for improvement;
- Manage contracts and agreements;
- Monitor affiliate performance by analyzing metrics such as clicks, conversions, conversion rates, and revenue;
- Respond to and distribute customers' inquiries;
- Moderation of ads;
Nice to have
- Interest in crypto news;
- Sense of humor;
- Attention to details;
We offer:
- Flexible work schedule, remotely;
- Paid sick and vacation days;
- Cool and creative gifts for holidays and important events of employees;
- Necessary equipment for work;
- The opportunity to participate in the company's internal events, open negotiations;
- Conducting product demos and trainings to develop soft skills;
- No micromanagement, hierarchy;
- Fast speed of decision-making;
- Attending top conferences around the world.
Юля
Bitmedia Labs Перевірена
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