Пошук роботи на robota.uaukraine

Technical Writer (MilTech)

Bisseti
1 день тому
12 грудня 2024
Київ
В офісі/на місці
Повна зайнятість

Position Functionality

  • Create, edit, and maintain user manuals, training materials, FAQs, and reference guides for business process automation tools.
  • Collaborate with product managers, developers, and subject matter experts to gather and understand complex technical information.
  • Develop content strategies that align with the needs of various user groups, especially non-technical users.
  • Ensure consistency in style, tone, and format across all documentation.
  • Continuously improve existing documentation based on user feedback.
  • Track product changes and update documentation accordingly.
  • Create visual aids such as screenshots, diagrams, and videos to enhance user understanding.
  • Participate in user testing to ensure that the documentation meets user needs.
  • Manage documentation projects from conception through to completion.

Position Requirements

  • Familiarity with business process automation tools (e.g., SharePoint, Jira, Confluence).
  • Strong understanding of technical concepts and the ability to explain them in simple terms.
  • Excellent writing and editing skills with attention to detail.
  • Ability to create visual aids (e.g., diagrams, screenshots, videos).
  • Basic knowledge of HTML and CSS for online documentation is a plus.
  • Experience with version control systems (e.g., Git) is a plus.
  • Excellent communication skills, both written and verbal.
  • Patience and empathy when explaining complex concepts to non-technical users.
  • Adaptability to changing project requirements and deadlines.
    Problem-solving skills to creatively address challenges in documentation.

Ірина

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