Enrollment Advisor
American University Kyiv (AUK) is a prestigious educational institution located in Kyiv, offering a high-quality American-style education. Through its partnership with Arizona State University (ASU), repeatedly ranked #1 in the U.S. for innovation and global impact, AUK enables Ukrainian students to access ASU’s academic content, top-tier learning management system and earn American along with Ukrainian diploma.
AUK is looking for a highly motivated & self-driven Enrollment Advisor to join our enrollment team. The elected candidate is responsible for building relationships with clients/prospects and persuading others to apply and enroll in the university.
What We Offer:
- Highly interactive international work environment in one of the best private universities in Ukraine
- An opportunity to learn in a supportive, collaborative environment
- Work schedule: 5/2, full-time
- Bonuses based on KPI
Job Duties and Responsibilities
- Formalize new students’ enrollment
- Attend appointments and provide information for those interested in bachelor’s or master’s degrees
- Follow up on the assigned database through telephone calls, messengers, emails
- Achieve your daily, weekly, and monthly sales goal (enrollments) reaching the established conversion rates
- Walk along the applicant throughout their admission process (registration, exam, interview, payments) and follow up on each case individually
- Management of the Salesforce commercial CRM (data input, reports, panels)
- Complete the delivery of the students' files with the company requirements on the established times
- Establish connections with schools and other educational organizations, schedule and execute visits, workshops and presentations according to the plan
Qualifications and Skills
EA’s applicants should meet basic skill and qualification requirements to be able to perform the common job duties. Common skill requirements are:
- Graduates in Business or any similar degree (international education is preferable)
- At least 2 years of experience as a sales advisor (education sphere is preferable)
- Experience in managing long sales cycle requests
- Proficient in English and Ukrainian Language
- Strong customer service orientation
- Effective communication
- Problem-solving capabilities
- High negotiation skills
- Ready to work under pressure in high season
- Understanding of CRM workflow
- Advance knowledge of Office 365
At AUK, we value all employees and candidates as unique individuals, and we welcome the diversity of experiences they bring to our company.
Please send us your CV and a brief cover letter telling us why you are an ideal candidate for this position.
We look forward to welcoming you to our Team!
