Account manager (Amazon)
Hi!
It’s Mighty-X and we are an international e-commerce company with 9 years on the market. We sell five different brands in the «Health and Personal Care», Beauty, and Automotive niches across the USA and EU.
Our mission is to deliver top-quality products to our customers. With professional, supportive remote team members, we foster a great working environment and are dedicated to helping our employees grow.
Now we are looking for a Customer support manager to join our team and help us maintain the quality of our Amazon account and listings.
What we expect from our candidate:
- English proficiency at the Upper-Intermediate level (position involves written communication and phone calls with Amazon support)
- Proficiency in Excel; experience with CRM systems is a plus.
- Experience with Amazon or e-commerce is a bonus but not required.
- Strong analytical skills and keen attention to detail
What will you do?
- Monitor and manage listings attributes
- Communicate with Amazon support via calls and written correspondence
- Set up deals, promotions, coupons
- Generate and analyze reports
- Work with flat files to update and optimize product listings
- Create product bundles and promotional campaigns
- Address and resolve compliance issues effectively
What will you get from us?
- Fully remote position — work from anywhere in the world.
- Flexible working hours — choose your start time: 8:00, 9:00, or 10:00, and finish at 17:00, 18:00, or 19:00.
- Paid vacation and the flexibility to take days off as needed.
- A comprehensive onboarding process, including training and access to necessary tools and systems.
- A friendly and supportive team ready to assist whenever needed.
If you are eager to develop your skills in e-commerce and enjoy working in a dynamic and flexible environment, we’d love to hear from you!
Інна Шубравська
Mighty-X
